Ryzeme is a multi-vendor marketplace registered in the United States. We do not sell products directly. Instead, we provide a technology platform that allows independent third-party vendors (“Vendors”) to list and sell their products to customers worldwide.

1. Information We Collect

1.1 Information You Provide Directly

When you use our Platform, we may collect the following information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Account login details
• Order and transaction information
• Communications with customer support
• Vendor registration and business details for Vendors

1.2 Information Collected Automatically

When you browse our website, we automatically collect certain information, including:

• IP address
• Browser type and device information
• Time zone
• Pages viewed and interactions
• Cookies and similar tracking technologies

This information helps us improve the Platform’s functionality, security, and overall user experience.

2. How We Use Your Information

We use collected information to:

• Operate and maintain the Platform
• Facilitate transactions between customers and Vendors
• Process payments securely
• Provide customer and vendor support
• Communicate important updates and notifications
• Prevent fraud and enhance Platform security
• Comply with legal and regulatory obligations

3. Multi-Vendor Marketplace & Vendor Responsibility

Ryzeme operates solely as a technology marketplace.

• Vendors are independent businesses
• Vendors are responsible for their own product listings, order fulfillment and shipping, customer service, and compliance with applicable privacy, consumer protection, and data protection laws

Customer information related to an order may be shared with the relevant Vendor strictly for order processing, fulfillment, and customer support purposes.

Each Vendor is required to handle personal data in compliance with applicable laws and their own privacy policies.

4. Sharing of Personal Information

We may share personal information with:

• Vendors for order fulfillment and customer service
• Service providers including Shopify, payment gateways, analytics services, and hosting providers
• Legal authorities when required by law or to protect our rights, users, and Platform security

We do not sell personal information to third parties.

5. Payment Information

Payments made on the Platform are processed securely by third-party payment processors.

Ryzeme does not store or directly process payment card details. Payment information is handled in accordance with the privacy policies and security standards of the respective payment providers.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable essential site functionality
• Analyze traffic and usage patterns
• Improve user experience
• Remember user preferences

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain Platform features.

7. International Users & Data Transfers

Although Ryzeme is registered in the United States, we serve users globally, including customers and vendors from Asia and other regions.

Your personal information may be transferred to and processed in countries outside your country of residence, including the United States. We take reasonable steps to ensure appropriate data protection in accordance with applicable laws.

8. Your Privacy Rights

Depending on your location, you may have rights including:

• Access to your personal data
• Correction of inaccurate or incomplete data
• Deletion of personal data
• Restriction or objection to processing
• Data portability

California Residents (CCPA/CPRA)

California residents have specific rights regarding their personal information, including the right to know, delete, and opt out of certain data sharing practices.

GDPR (EU & Other Regions)

Users located in regions governed by GDPR or similar laws have the right to access, rectify, erase, or restrict the processing of their personal data.

Requests may be submitted using the contact details below.

9. Data Retention

We retain personal information only for as long as necessary to:

• Provide Platform services
• Comply with legal and regulatory requirements
• Resolve disputes
• Enforce agreements

10. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no online system is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

The Platform is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised Last updated date.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: